Privacy Policy

Our privacy policy and how we use your data

Last Updated: January 16, 2026

1. Introduction

Positive Salon Strategies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, digital products, and consultation services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Create an account or register for our Services
Make a purchase
Schedule a consultation
Contact us with questions or feedback
Subscribe to our communications

This information may include:

Name and contact details
Email address and phone number
Billing and payment information
Account credentials
Communication preferences

Technical Information

When you access our Services, we may automatically collect certain technical information, including:

IP address (anonymized)
Browser type and version
Device type and operating system
Pages visited and time spent
Referring website
Usage patterns and interactions

Content Interaction Data

To improve your learning experience, we may collect information about how you interact with our training content, such as:

Videos watched and progress
Materials downloaded
Notes and bookmarks you create

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Schedule and conduct consultation sessions
Send you updates, newsletters, and marketing communications (with your consent)
Respond to your comments, questions, and requests
Monitor and analyze usage trends and preferences
Detect, investigate, and prevent fraudulent or unauthorized activity
Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery, and hosting (Supabase)
Legal Requirements: When required by law or to respond to legal process
Protection: To protect the rights, property, or safety of Positive Salon Strategies, our users, or others
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (HTTPS/TLS)
Secure storage systems with access controls
Regular security assessments
Employee training on data protection

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. For detailed information about our use of cookies, please see our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to:

Provide you with our Services
Comply with legal obligations
Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Positive Salon Strategies
Phone: (603) 498-9022
Contact Form